Services and Platforms



As part of the Clinical Innovation Center (CIC), the Inside Out Accelerator supports frontline providers and staff in redesigning health care delivery to improve practice, patient experience and health outcomes through sponsorships with foundations, companies and venture capital.

For the inaugural year, we received an unrestricted scientific grant from Genentech to support up to three innovation projects that target solutions to improve patient experience, and outcomes in the areas of oncology and hemophilia. The UCSF Helen Diller Cancer Center Quality Council has identified the following areas as high priority: 1) Patient Navigation, 2) Cancer Survivorship, and 3) Patient Reported Outcomes.

We build design thinking capacity across the organization through a growing suite of learning experiences. Current offerings include:


This 10 week course teaches foundational knowledge of human-centered design in a virtual studio environment.

Participants gain practical application of design methods and tools as they work in teams to solve a care delivery challenge in their setting.

Offered in Spring 2021

WHAT IS DESIGN THINKING                  This workshop introduces the characteristics of design as both a domain of knowledge and practice and a process. It illustrates how various methods, tools and modes of reasoning are employed in activities across the design process. Participants put on their design thinking caps in some hands on exercises.

90 minutes

Faculty, Improvement Specialists, Managers and Directors interested in infusing design thinking into improvement work or in bringing ideas forward.


COMMUNICATE WITH IMPACT          This workshop introduces underlying design principles to presenting information that increase readability and cognitive processing. Participants engage in hands on exercises to apply these principles to increase effectiveness and impact of an example communication.

90 minutes

Anyone accountable for inspiring teams and leadership to action including students and residents who participate in and communicate their improvment activites to stakeholder audiences